| Krystal re-launched the Freeze this week just in time for summer. Our Print Solutions Group enjoyed collaborating with Krystal’s agency of record, The Johnson Group, to produce bold POP that showcases their frozen drink with 8 fun flavors. Krystal approached The Johnson Group and Synq Solutions to create a campaign beyond traditional window clings or presell menu boards.
Two prototypes were produced and tested: |
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| A colorful die cut shroud in the shape of a Krystal Freeze covered drive-thru presell boards. Customers entering the drive-thru can’t help but notice the large bright Freeze. The Freeze Flavor Finder stands 4 feet tall and asks in-store customers to spin a brightly-colored wheel to find their Freeze flavor. |
| We tested the items’ influence on buying behaviors for one week in participating stores in Atlanta and Chattanooga. The results were immediately positive; these locations experienced a notable sales bump. After testing, we produced the items for participating Krystal locations across the system.
It was a pleasure to collaborate with The Johnson Group on such a successful effort. Have you seen the new Freeze campaign? What’s your favorite flavor? |
national marketing
A Bold Take on Krystal Freeze
National Marketing Series: Execution
A year has passed since publishing my first post on the subject of Local Marketing, and I thought it might be interesting to shift the discussion towards the execution of National Marketing Campaigns. National Campaigns are familiar activities for most QSRs and retailers; these promotional activities typically involve a series of marketing tactics including media (TV, radio, and print), direct to consumer marketing, and on-premise point-of-purchase (POP) signage.
Every marketing organization is challenged with coordinating all of these elements into a well-orchestrated campaign that fits each retail location, works for every market, and is executed simultaneously. It is because of these challenges that opportunities exist for improvement; I don’t think this is a big surprise to anyone. However, identifying and implementing improvements has been difficult for most companies.
Some of these issues and the dynamics of POP program execution were covered in the blog titled “Synergy of Services.” I am planning to delve into the details of National Marketing campaign execution in my next few blog posts to show you both the obstacles, as well as the benefits, of making significant changes to your approach towards campaign execution. In the mean time, if you have a particular challenge that you would like me to tackle, send me a note at blog@synqsolutions.com.



